Understand Your Water Use
Access your hourly water usage information online.
As part of our ongoing efforts to improve services to our customers, we are now offering you direct and secure access to your water usage data. The City of Thousand Oaks EyeOnWater suite of available tools includes a secure online website to analyze your usage.
If you have any further questions about the EyeOnWater program, please get in touch with the City’s Municipal Service Center at 805-449-2499.
To access your personalized online portal, click on the button below.
You will need the following information to register for an online account:
City Hall Zip Code: 91362
Account: XXXXX-XXXXX
Your E-Mail Address
EyeOnWater Utility Customer Explainer Video
Household Water Use
There are many opportunities for water waste in the home. The majority of these are easy to fix! Look for leaks around the home as one of the quickest ways to prevent water waste today. By changing out appliances and fixtures for low-flow models, you’ll not only save water but money too. Many rebates are available for these devices. Click below to learn more.
How to read your water bill
Your water bill is in units of HCF (hundred cubic feet) and you can read usage in these units from your City water meter.
1 HCF = 748 gallons
Indoor Water Use
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When looking at household water use, normal indoor use includes bathing (showers and bathtubs), toilets, faucets, washing machines, and dishwashers.
The current statewide median for indoor use is 48 gallons per person per day.
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Fix leaks, take shorter showers, switch to newer water efficient fixtures and appliances. Click HERE to learn more water saving tips!
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You fall into the "newer fixtures" category if your toilet was installed after 2015, if you have a front-loading washing machine, and if your dishwasher is less than 15 years old.
What should be my Personal Daily Total?
| With older fixtures and appliances |
With newer fixtures and appliances |
|
|---|---|---|
| Shower | 20 gals | 18 gals |
| Toilet | 15 gals | 6.4 gals |
| Faucets | 11 gals | 6 gals |
| Washing Machine | 16 gals | 5.1 gals |
| Dishwasher | 15 gals | 3.5 gals |
| TOTAL INDOOR | 77 GALLONS | 39 GALLONS |
Simple Changes
Fixing leaks, shortening showers, and more! Learn these simple ways you can conserve today.
Savings and Rebates
You may qualify for discounted low-flow appliances, rebates for new devices, and more. Learn about the benefits of saving water, and saving money!
Reuse Safely
There are ways to reuse water in our homes on a daily basis. Learn more about water capture and reuse.
Every drop counts. Reduce your indoor water use today!
Outdoor Water Use
Outdoor water use is the biggest use of water in our community and the most wasteful. Learn more about a rebate for removing your turf/grass and reducing your outdoor water use.
Outdoor use includes pool/spas, running water features, washing vehicles, and landscape irrigation.
Pools/spas: Pools should be covered when not in use. Pools lose a significant amount of water through evaporation. Topping off a 15ft x 25ft pool with half an inch of water each week is 17 gals per day.
Washing vehicles: Using water to wash any automobile, truck, van, bus, motorcycle, boat, or trailer, whether motorized or not, is prohibited, except by use of a hand-held bucket or similar container or a hand-held hose equipped with a self-closing water shut-off nozzle or device.
Hand-held hose: A garden hose with a spray nozzle typically puts out 3–5 gallons per minute. So, watering by hand for ten minutes uses about 40 gallons of water. That’s as much as one tree needs for a month!
Trees: Most trees common to this area require 7 - 10 gallons per week. So, count the number of trees and multiply by 10 for a generous watering allocation.
Landscape irrigation: Irrigation requires the most water of all uses. Watering needs depend on the time of year. In summer, when temperatures and evaporation are high, non-native plants need as much as four times as much water as in December. The following table provides a guide of expected landscape water use in gallons per week. Scale the numbers according to your landscaped area:
| Landscape Area: | 1,000 sqft | 5,000 sqft |
|---|---|---|
| January - March | 400 gals | 2,000 gals |
| April - June | 800 gals | 4,000 gals |
| July - September | 900 gals | 4,400 gals |
| October - December | 400 gals | 2,000 gals |
Protect Your Trees
During extreme drought, trees become vulnerable. Learn how to protect your trees today with information from our Forestry Master Plan.
Pool Management
Keeping a pool filled is critical for the maintenance and care of your system. Learn more about using the water wisely and protecting your investment.